In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter "the Law"),
Hotel La Arboleda BY HOTSSON, with its principal place of business at
Avenida Benito Juárez No. 130, Prados Glorieta, San Luis Potosí, SLP and tax ID
XXXXXXXXX, is responsible for the processing and protection of the personal data you provide, in accordance with the principles set forth in "the Law".
The personal data you provide — whether in person, by phone, or online — may include, without limitation, the following:
Identification data: Full name, date of birth, Federal Taxpayer Registry number (RFC), age, nationality, Unique Population Registry Code (CURP), and Social Security number.
Contact data: Mailing address, email address, and phone numbers.
Academic and employment data: Educational background, professional experience, and personal references.
Financial and commercial data: Bank account numbers, payment details, purchase history, and commercial and banking references. This data will only be collected as permitted under Article 10, Section IV of "the Law".
When provided, your personal data will be securely stored in our database to prevent unauthorized use. We are committed to handling your information solely in the interest of those who entrust us with their personal data.
The purposes for collecting and using your personal data include: fulfilling legal or contractual obligations between the hotel and you; providing requested services and products; communication; recruitment and hiring; operational support; order fulfillment and follow-up; as well as marketing and promotional activities. The use of your personal data is limited exclusively to relationships with clients, suppliers, and personnel.
If you wish to restrict the use or disclosure of your personal data — including opting out of advertising, promotions, or any other type of communication — please contact the department responsible for managing your data.
To exercise your ARCO Rights (Access, Rectification, Cancellation, or Opposition) regarding the processing of your personal data, or to revoke any consent previously granted — whether explicitly or implicitly — you may do so at any time. Please submit a written request including: the full name and mailing address (or preferred contact method) of the data subject, a document verifying your identity, a description of the right you wish to exercise, and any other information that may help locate your data. Requests will be addressed within 20 business days via the contact method you provide.
The department responsible for safeguarding your personal data and processing ARCO rights or disclosure limitation requests is our Systems Department. You may reach us at:
central_reservaciones@capitali.com, for any inquiries related to the processing of your personal data.
Please be advised that your personal data will not be shared with third parties, except when you have provided this company as a reference. However,
Hotel La Arboleda BY HOTSSON may disclose personal data when required to do so by a competent authority pursuant to a court order.